Q: How long does the shipping take?
Shipping usually takes 5-14 business days but if there will be a large number of orders this will be extended by one more week.
You can order express shipping with an extra fee.
Q: How can I track my order?
You can track your order here:
Q: I received a broken item
We would ask you to send us a photo of the item received so we can send this to our warehouse to check and we will get back to you once they are available.
Please email us directly at email@example.com for any concerns.
Q: Where do you get the DNA from?
Q: What does it mean synthetically? Is it a real DNA?